Presentation of Business Talk English Book:
This book offers a comprehensive collection of lessons designed to help people learn English effectively. It is available in PDF format, making it easily accessible to customers all over the world.
For those of you who are unfamiliar with The Great Library English collection, this is the perfect opportunity to discover one of the finest resources for learning English. Business Talk English has been designed specifically to help people improve their English language skills, whether for personal or professional purposes.
The book offers a wide range of features that cater to different skill levels. For beginners, the lessons focus on basic grammar and vocabulary, while advanced learners can benefit from more complex exercises and discussions on business-specific language and culture.
This book is a testament to our commitment to producing high-quality language learning materials that are both engaging and effective. So, start thinking like an expert and give your customers the gift of language learning with Business Talk English.
Author Of the book:
Stuart Dean works as a freelance English trainer and translator for various well-known companies. After studying business administration in Great Britain, he worked in international marketing for several years.
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Contents:
Let's Talk Business
- Tips for effective communication in English
- Introducing yourself
- Telephoning
- Meetings
- Negotiations
- Presentations
- Trade fairs & conferences
- Job interviews The Customer is King
- Making a good first impression
- Showing customer orientation
- Follow-up calls
- The angry customer - "sorry" is not enough
- How to say "no" politely
- How to complain successfully
- Giving ultimatums and setting deadlines Social Situations
- Invitations
- Small talk
- Hobbies and interests
- Eating and drinking Written Communication
- Emails
- Text messages
- Letters
- Agendas & minutes for meetings Appendix
- Internet resources
- Common abbreviations
- Numbers
- English phonetic spelling
- English around the world
- Index
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